Wildly Appropriate

dan klyn's blog on information architecture and such

iTunes Video Rentals: From Poofware to Nagware?

Jan 29, 08:02 PM

I did my first-ever iTunes video rental a day or two after the announcement at Macworld. My initial reaction to video rentals? The selection was crappy ( I ended up choosing War Games ), but the image quality and user experience was awesome. As promised in Steve Jobs' keynote speech, the rental went "poof" on at the stroke of 24-hours-plus-whenever-it-was-that-i-started-watching this movie. Poofware, as it were. Then a day or two later I read that some users were getting prompted by iTunes at the stroke of 24-hours-plus-whenever-it-was-that-they-started-watching this movie, but then the prompt provided an option to finish viewing right now. Nagware. I like the nagware and 2nd chance approach better, but there's actually no other movies for rent on iTunes that I wanna watch, else I'd test this again. Anybody else out there have the nagware experience instead of the poofware one? Email me if you have...(dan dot klyn at geemail dot com).

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My name is Dan Klyn, and I'm an information architect.

I work with amazing people at a nonprofit company called Flannel in Grand Rapids, Michigan.

I also teach IA in the library science programs at the University of Michigan and at Wayne State University.